Inbox
Signals 36 of 36 shown
| Severity | Source | Reference | Signal | Surface | Received |
|---|---|---|---|---|---|
| critical | Zendesk | #48213 | Card declined on the review step but charged twice | Checkout | Sep 2, 09:00 |
| critical | Zendesk | #48261 | Payment hangs on "Confirming" for several minutes | Checkout | Sep 2, 09:00 |
| high | Intercom | cnv-77401 | 3D Secure window closes and returns an empty error | Checkout | Sep 3, 09:00 |
| critical | PostHog | insight/checkout_confirm_failure_rate | Confirm-step failure rate up from 1.4% to 4.8% over eight days | Checkout | Sep 3, 09:00 |
| high | Mouseflow | mf-clu-1182 | Repeated Pay button clicks before abandonment (214 sessions) | Checkout | Sep 4, 09:00 |
| high | Jira | SUP-3312 | Escalation: duplicate charges reported by finance reconciliation | Checkout | Sep 5, 09:00 |
| medium | Slack | #customer-pain/p1757 | Account manager reports two enterprise complaints about failed renewals | Checkout | Sep 5, 09:00 |
| high | Zendesk | #48390 | Order confirmed in email but missing from the account | Checkout | Sep 8, 09:00 |
| medium | Intercom | cnv-77588 | Customer asks whether their payment went through | Checkout | Sep 9, 09:00 |
| high | PostHog | funnel/onboarding_role_step | 41% drop-off at the role selection step | Onboarding | Sep 1, 09:00 |
| high | Mouseflow | mf-clu-1147 | Long hesitation and back-navigation on role selection (96 sessions) | Onboarding | Sep 1, 09:00 |
| medium | Intercom | cnv-77220 | "Which role should I pick if I do both?" | Onboarding | Sep 2, 09:00 |
| medium | Zendesk | #48155 | Wrong role chosen at signup, cannot change it | Onboarding | Sep 4, 09:00 |
| medium | Slack | #field-notes/p1731 | Interview note: role wording reads like a permission level | Onboarding | Sep 6, 09:00 |
| low | Linear | ANV-841 | Role descriptions are truncated on narrow screens | Onboarding | Sep 7, 09:00 |
| medium | Zendesk | #48198 | Please add an undo button | Editor | Sep 1, 09:00 |
| medium | Intercom | cnv-77310 | Feature request: undo for accidental deletions | Editor | Sep 2, 09:00 |
| high | Zendesk | #48247 | Lost an hour of work, undo would have saved me | Editor | Sep 3, 09:00 |
| medium | Linear | ANV-836 | Customer-reported: add undo/redo to the editor toolbar | Editor | Sep 4, 09:00 |
| medium | Slack | #customer-pain/p1742 | Third undo request this week | Editor | Sep 5, 09:00 |
| medium | Intercom | cnv-77455 | Why is there no undo? | Editor | Sep 6, 09:00 |
| critical | Mouseflow | mf-clu-1163 | Repeated manual save attempts before exit (167 sessions) | Editor | Sep 7, 09:00 |
| critical | PostHog | insight/autosave_silent_failure_rate | Autosave requests failing silently at 6.1% | Editor | Sep 8, 09:00 |
| low | Zendesk | #48172 | Monthly report takes a while to generate | Reports | Sep 2, 09:00 |
| low | Intercom | cnv-77362 | Report export feels slow on big accounts | Reports | Sep 4, 09:00 |
| low | Zendesk | #48301 | Is there a way to speed up report generation? | Reports | Sep 6, 09:00 |
| low | Slack | #field-notes/p1749 | Interview note: reports mentioned as slow, not as a reason to leave | Reports | Sep 8, 09:00 |
| high | PostHog | insight/search_zero_results_rate | Zero-result searches at 18.4% of queries | Search | Sep 3, 09:00 |
| medium | Zendesk | #48229 | Search cannot find a document I know exists | Search | Sep 4, 09:00 |
| medium | Mouseflow | mf-clu-1171 | Query retyped three or more times (88 sessions) | Search | Sep 5, 09:00 |
| medium | Intercom | cnv-77501 | Search ignores partial words | Search | Sep 7, 09:00 |
| medium | Linear | ANV-849 | Customer-reported: hyphenated terms break tokenisation | Search | Sep 9, 09:00 |
| low | Zendesk | #48344 | Invoice PDF shows the old company address | Billing | Sep 8, 09:00 |
| low | Intercom | cnv-77620 | Digest email arrives at 3am local time | Notifications | Sep 9, 09:00 |
| low | Linear | ANV-853 | Avatar upload rejects PNGs over 2MB without a message | Settings | Sep 10, 09:00 |
| medium | Slack | #field-notes/p1762 | Interview note: mobile table view needs horizontal scroll hints | Mobile | Sep 10, 09:00 |